Frequently Asked Questions
Find answers to common questions about our server monitoring service
How often is data updated?
Was this tool built by Funcom?
What is a region?
What is a world?
What is a server/sietch?
How is the player count calculated?
Why does the player count differ from Steam?
What is a provider?
Do you show information about private servers?
What is a datacenter?
What is activity?
What does a world/server status of "online" mean?
What does a world/server status of "offline" mean?
What does a world status of "degraded" mean?
What does world revision/version mean?
Do you provide API access to server data?
Do you provide a Discord bot or integration?
Can you show me how to get this information myself?
Can I scape the server data from DuneStatus and do X with it?
Why do private servers always show 40 or 60 slots?
How do I keep up to date on development updates and releases?
What is the best way to contact you, such as to report a bug, offer feedback or request a feature?
Can I get notifications when servers go online/offline?
I'm having problems with a server. Can you help?
Who are your hosting partners?
Do you have affiliate links?
Do I get benefits when using partner links?
Are you independent from hosting providers?
Still have questions?
If you can't find the answer you're looking for, feel free to contact us on our Discord
Please note that we only provide support for our monitoring service - for server-specific issues, please contact the hosting provider directly.